Smart Parts Europe... where customer service died

[Tom Allen]

Originally posted by Uncle Fester
Sorry to hear about this but I must say that blanking off any safety device is a pretty silly thing to do they are fitted for YOURS AND OTHERS PROTECTION.

I totally agree, but as a temporary fix it would allow his marker to work.

 

[H]

Kind of a moot point anyway as I don't have a blanking thingy to use plus of course, I don't want to risk a pooched solenoid or my face getting blown off.

 

[Tom Allen]

You can strip the pvd down, and it may just have a bit of crap in it. It's only a cup seal and a spring, pretty simple.

 

[Scooterboy]

Well goodness me, I think I would have written to my MP by now. Didnt arrive next day, tut tut.

Have you contacted a solicitor yet, I think it's worth it, you never know, this may end up at the court of human rights.

In a world where 86% don't even have access to a toilet, get a life.

It really isn't the end of the world, and such a long explanation. You really had given up your evening to fit the replacement part. Maybe you could have found something else to do, like read a good book on personal development.

 

[jinx76]

tom allen

the man who knows all there is to know about markers but when it comes to faces that owe him money and what they owe for not a clue lol thanks for sorting that at the last p.a. mate speak to you soon.

regards

 

[Tom Allen]

Too many jobs, not enough time. Great day though...

 

[Uncle Fester]

no such thing as a quick it will do fix when it comes to safety.

 

[Tom Allen]

Originally posted by Scooterboy
Well goodness me, I think I would have written to my MP by now. Didnt arrive next day, tut tut.

Have you contacted a solicitor yet, I think it's worth it, you never know, this may end up at the court of human rights.

In a world where 86% don't even have access to a toilet, get a life.

It really isn't the end of the world, and such a long explanation. You really had given up your evening to fit the replacement part. Maybe you could have found something else to do, like read a good book on personal development.

You've never spent all day waiting for a parcel, that should have been delivered before noon. Waiting to complete a job that a customer has been promised the next day, only to be let down because someone couldn't be bothered to do his or her job properly. Or a courier that can't get a parcel to you because there are not enough hours in the day, to deliver the amount of parcels that are put on the van, incompetence.

 

[H]

Originally posted by Uncle Fester
no such thing as a quick it will do fix when it comes to safety.

Mate, that point has already been made, put it to bed.
.....

Not sure where that scooterboy comment came and went from, I guess a mod jumped on it. Hmm, i was going to write a retort but Tom has already said prettyt much all that needed to be said. If you are going to flame mate, then keep it to yourself. This forum is about paintball and paintball issues and the one i raised about customer service is VERY valid.

 

[Tom Allen]

Originally posted by Uncle Fester
no such thing as a quick it will do fix when it comes to safety.

You may or may not know, i am one of the biggest advocates of safety (high pressure fittings) with compressed air. As long as the reg is working the pvd is redundant, but your point is still valid.