Purchased a marker which was shipped via royal mail yesterday as a special delivery pre 1pm.
Checking with the online tracking service this morning. It stated, 'we expect to deliver on 10-07 as arranged'
Checked at 2pm after it did not arrive, 'your package is being sorted'
Rang them to find out if thay had any more info. Went throught to an automated answerphone. First option, 'If you are ringing regarding industrial action, press 1.' Very encouraging.
I am sure it will turn up in a day or so. But it seems even special delivery is a complete cop out.
I personally cannot wait for them to fold. Give some other companies a chance to shine.
Moral of the story - Dont use Royal Mail!