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Don't agree with that. Complainig might not directlt result in change, but it does make the supplier of a product or service aware of faults in his product or service. What the supplier then does with this information, is a totally different matter. But complaining customers is the first step towards the possibility of change.Originally posted by raehl
It's that complaining, by itself, doesn't accomplish squat.
- Chris
Originally posted by Baca Loco
yet PSP continues to ask for patience, promises to do better next time and say, gee, look what we already did for ya.
Originally posted by raehl
I'm saying that if you don't get a burger, but go back to diner and pay $6.99 again, then no, you don't have a right to complain. You're saying you want a burger, but your wallet is saying the diner can still sell you fries and a soda for $6.99 despite what you're saying.
- Chris