I am 99.99% sure that when sending recorded delievery if they do not get it to you by 1pm the next day (as long as you havent missed it etc) then you can claim the costs back off them... just give it a sdouble check tho..
Nope thats only special delivery recorded is the same as 1st and 2nd class respectively
But i must say i never had a problem with them they been brilliant and alwasyg ot my stuff to me, just lost one package that i sent to frnce to thats life and was nothing missed...
Btw has anyone heard of the safeplace thing you can set up to stop them taking it back to sorting office?
You can set that up with your delivery office for a safe place drop or a neighbour but that is at your risk as far as I am aware
kitch