'Cos yeah - the colour of one's underwear is VERY important, if the're not the right colour Planet will point blankly refuse to deal with you (and they can as well )I've got nothing against Planet!
I am just passing on what I've been told. Perhaps there were other reasons behind, perhaps not. I tell you what I'll grill him next time I see him, I'll even ask him what kind of underwear he was wearing when he phoned Planet.