rush?

[TheGurkha]

are companies rushing into things these days? trying to make the 'best of this' before properly testing it? the main two things that spring to mind are the Pulse, and the Stako bottles...


the pulse, was 'apparently' indestructible, but i know loads of people that broke it within the first day of use!


and the stako... well, im not sure of the ins and outs of the whole thing, but surely if a company wants to produce a product, they would make 100% sure its safe?

do companies not use research any more?

 

[TendringLOEB]

Pulse breakages are due to over-tightened feednecks and the use of a certain type of polycarbonate which isnt designed to take shear pressure but very good at taking impact pressure - which in my book makes it mostly user error - not deliberate company rush.

I'm waiting upon the results of HPac/MS/Stako investigations as to whether I believe the bottles are unsafe.

I don't think companies rushing into things is a real issue here - possibly at most quality control.

 

[TheGurkha]

Pulse breakages are due to over-tightened feednecks and the use of a certain type of polycarbonate which isnt designed to take shear pressure but very good at taking impact pressure - which in my book makes it mostly user error - not deliberate company rush.

I'm waiting upon the results of HPac/MS/Stako investigations as to whether I believe the bottles are unsafe.

I don't think companies rushing into things is a real issue here - possibly at most quality control.

i already know, from first hand experience, that Stako's can leak from the side of the bottle.. someone apparently said 'they're suppose to do that' until further notice, they will not be filled at our site. last time i checked, a bottle is supposed to hold air, not blow it out of the side. i, PERSONALLY, wouldnt use one.


i just think companies are trying to bring out 'the best' before other companies, which is fair enough, but i think they're doing it too quickly.

 

[Seany]

can we class the invert mini as a "rush" ??

 

[evoonline]

it was leaking from the bottle?? and not the reg? WIERD!

 

[evoonline]

i reckon the first minis with the problems were a rush job. not so bad now

 

[TendringLOEB]

i already know, from first hand experience, that Stako's can leak from the side of the bottle.. someone apparently said 'they're suppose to do that' until further notice, they will not be filled at our site. last time i checked, a bottle is supposed to hold air, not blow it out of the side. i, PERSONALLY, wouldnt use one.


i just think companies are trying to bring out 'the best' before other companies, which is fair enough, but i think they're doing it too quickly.

Of course, yes, business relies on getting your product out first to capitalise on an undiscovered market. I'm going to withhold my opinion on the Stakos in particular - Put it another way, until they are ruled safe, I won't use one.

In general - I do think that the number of companies that release great quality innovations highly outnumber those who release substandard goods. Its much the same in the outside world too - but in this case the concern only stems from the fact this product could kill you. While we're there why don't we look at car manufacturers??

 

[Robin Hood]

If you read the Stako thread in AC&Q there's some more in depth explanations to do with why the Stako bottles may leak some air (air which isn't actually leaking from the core of the tank, but below the outer layer of the tank) and is to be expected when filling from empty due to the nature of how they're manufactured.

The company has been producing tanks for 40 years now, and the paintball specific ones have been available for a couple of years. So I doubt they've rushed them and I would be extremely surprised if there was an inherit flaw with the tanks due to 'lack of research'. Still, I look forward to hearing the official word on the current situation. (Although at this point, I probably would continue to use my Stako if I were allowed).

As for the mini - 2 main problems I believe.

1. Bad batch of resistors with some of the original 1.1 boards. Not exactly lack of research, just bad quality control. Still, a big screw up.

2. The poppet problem. My current understanding is that again it has only affected some minis. This could probably fall under the lack of research/testing category. I'm not sure if it was a problem that could have been spotted and/or rectified in the design stage. But assuming it wasn't obvious then, and it fell to actual product testing, how much in field testing can you expect before a product release? I heard they were being shot for quite a while disguised as ions for testing - and then it was about 4 months or so after thousands had been sold that any kind of blowback problem due to the poppit was widely known. All things considered, I think they did alright if it wasn't for the f*ck up with the boards (and resulting lack of availability at release).

 

[pJervis]

Its the price we pay for progress i guess, lets not pick on the mini anyway didn't many of the first 07 ego's have faulty noids ?

 

[true_death]

The Pulse breakage was down to user error as previously mentioned.

Its all completely irrelevant though as Procaps are offering an unconditional warranty meaning that if it breaks they will fix it free of charge which I must say is superb customer service. For example, a player came up to Spike at Dartford and said his Pulse had stopped feeding, Spike simply took out the main section of the loader and said I'll go get you a brand new one. How many companies do you know that would do that?

Even if these products are rushed/flawed I don't really think it matters when companies offer this level of customer service/support and will go well out of there way to help you at a significant cost to themselves. Big multi-national firms would do well to learn from smaller companies such as those in paintball.

Cheers
J