True words just sticking up for my brand..must say when i first got my timmy it was not the gat i was expecting and as you said the tec-support is dead when i found someone that knew alot about the timmys i fell in love with my gat again..the first time being when i saw pics of it and bob long on vid ripping then got one and it was shi*e manual was for 2002 model and setting it up how the manual says made it even worse and it was chopping like a kid munching sweets...must say im very happy with it now..but not knowing someone who tecs them forget it