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shock horror!

Cook$

Just the tip....
Jul 7, 2001
5,749
1,000,920
348
41
Championsville
1 per 10 is the correct ratio. Anything less and your customers are not getting the service they should. That's an 'on field' ratio too, not counting auxiliary/support staff. Short staffing, in my opinion, is the quickest way to leak customers.
That's the ratio we always used to run with. We'd always have 2 refs for the first 10, then 1 ref per 10 thereafter. Makes you look like you at least care a little about safety...
 

Tom Allen

TFP
Jul 4, 2003
8,196
123
148
Cardiff
I must admit i was probably one of the most anti df guys out there, that's until i got a bit deeper into their setup. The sites are run very well, the management seems to work very well, the whole infrastructure is effective and probably the best out there. But unfortunately the first impression created by the dumb "mall" sited sales teams, put a false and misleading ideal of what they are supposed to receive when they get to the site, and this doesn't usually add up so they end up feeling cheated and never go back. It's the old cliche, the "catch22". It's an effective way to generate business but the sell doesn't match the product, and if the sell matched the product it wouldn't sell.
 

Ant_UK_Refs

Platinum Member
Nov 13, 2008
177
14
0
50
Tameside, Manchester
Mario mate, no it's not too much to ask for. Being an experienced tournament player, you are fully aware that the player provides all their own equipment and accept that as part and parcel of being a tournament player. BUT.............when you go along as a paying customer, and from what I understand playing a day's rec ball is pretty costly, then simple little things like a couple of bowls of soapy water to help rinse the goggles in to help stop them steaming up, should quite rightly be expected to be made available to the paying customer. I don't suppose there's any chance of you naming the organisation is there? The fact that they were simply too lazy to try and have more staff on hand to help you and your mates' day run as smoothly and enjoyable as possible warrants them being named. From a group of approximately 30 mates, you will always get a few who enjoy it but won't take it up as a hobby, but for what sounds like the whole group to say they won't return shows that the site manager/s are all about making money and don't give a stuff about customers returning to spend more of their hard earned. Maybe the organisation knows something the rest of us don't and have got a secret loyal customer base who think that it doesn't get any better than what they experience when they visit the site in question. No doubt you'll have told your mates that thankfully not all customer sites are run in such a crappy way. Is it any wonder there's fewer players wanting to make the step up to our already struggling tournament scene, when cowboys like this are all they know?
 

goldenelite0

Active Member
Jul 1, 2009
102
1
28
I haven't worked formally at a Delta Force site, but a couple of years ago I did a taster/assessment day to see if I wanted to work there. I never got paid for this taster day btw but it doesn't matter now. I remember someone brought in his own gun and asked if he could use it so a delta force employee took it to the manager because he couldn't find a chronograph. The manager told him to just 'dry shoot it into his hand' and guess the FPS from that.

You know what? I never accepted any employment from DF after that day.
 

jakob

Member
Jan 18, 2010
37
3
18
i work at npf now but when i first started playing my dad decided to buy me tickets for my birthday he spent i think about £70 not knowing what df were like but we went for the day me my dad and my brother it was their first time as soon as we got there the prices wernt the same as advertised and had to pay more money to get in. and then once in the gogs we were given were scratched loads i dont think they were cracked but it was about a 2 years ago and all we had to clean them were baby wipes. when they started the safety talk it was one person at the front and there was about 100 other people some had their masks on some were having their own little chat no real organisation. on our game there were about 60 of us and there were 2 marshals and the one it was his first day!!!!! the game zones were really small but needed loads of repair work done. in the end we went home at lunch because we were dis satisfied with the days running.

so about a month later i took my brother down to where i normally play at npf and he loved it he said it was ten times better and by the end of that day he had brought himself a mask. but since working at npf for a year now i have seen the site grow loads we as a marshal unit look like a team and work like a team and we always put the customer first. and we have regular training sessions so we never stop becoming a better site. after al i played there regularly for a year before i asked for a job. and it has got to be the best site i have played at and we are always asking players what they want to see improved on our own forum.
 

Canon Fodder

Go to your brother, kill him with your gun.
Oct 28, 2008
1,442
494
108
Lancaster
I took my own marker on a works day out on a local site and they assessed it's velocity by shooting a few shots off into the woods, it was safe since I knew it was barely making 220 fps but that's not really the point is it?

I don't mind sites charging £6 / £7 a 100, that's how they make their money and the few times I've been to sites on stag do's etc they have been resonably organised, there was one that obviously didn't clean or chrono their markers from week to week. I do mind when they charge £6 / £7 100 for rubbish paint though.

It is stupid that some places don't realise that if they run a good day people will come back, plenty of site owners are whinging at the momment that attendence has dropped off due to the economic climate but I do wonder how much they have brought on themselves.
 

PortoX

DCF Footsoldier.
Apr 18, 2006
1,505
12
63
35
Ashbourne (Derbyshire)
www.myspace.com
I'm interested in knowing what site it was....

I'm thinking about organising a punter day for some work friends soon.
Sorry to swoop in, if your still in the Nottingham area.

www.wildparkleisure.com

In terms of independent sites sitting back and moaning I know we'd rather get on and make our site the best it can be. We canvas as much as possible but with the shopping centers asking for a tonne of money before you've even put up a table we unfortunately still can't grab the whole market. I have to admit though that the local Delta Force site is often seen as less appealing once customers visit our site. But bashing one site as previously mentioned is harsh to say the least. We constantly try and sustain and up the level we have achieved giving customers the best days be it their first, or in some cases their 20th time.

But I am probably seen as biased but if you want proof check out the customers comments.