that is a problem under warrenty not realy gizmos fault goods are sealed and from a suplier ie if it was a dye barrel sock e-mail dye and they will sort it out for you asap excellent after salesBon said:
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im very happy with gizmos
especialy when i orderd a 1.1l steel air bottle(£70 worth) and received a kevlar one (£130 worth) for the same price!
especialy when i orderd a 1.1l steel air bottle(£70 worth) and received a kevlar one (£130 worth) for the same price!
I have had my own terrible experience of Gizmo's which i won't post up here. For those who are interested the majority of details can be found under my 'worst paintball company' thread.
Just today (29th) I phoned them again regarding an order placed over 4 weeks ago, this was my 5th call. I was told I would recieve call from them before close of business today, but suprise suprise, no call. I even sent them an e-mail regarding my situation (thinking they might not want to speak to me yet again) but did not get a reply to that either before close of business. Maybe i'm expecting too much. Are they a 24h operation and have no 'close of business'?
I work for the national blood service. Every day the centre I work at is required to recieve arround 1000 units of blood, process these into over 1200 seperate products and ensure that hospital demand is met throughout the region. Service such as I have recieved from Gizmo's would never be tolerated. Now, if a shaky, fractionalized, outdated, publicly funded dionsaur like the NBS can get this right, why can't a fresh, forward thinking company like Gizmo's?
To no-infernomark, i say that if it was my company and people were on her posting this sort of thing up, I'd be taking a long hard look at where the process is breaking down. I've directed them towards my orig thread so they may 'enlighten' themselves to mine and other peoples opinions. If they can give me one reason that excuses their behaviour then i will gladly edit or delete anything i have said that they may consider to be negative towards them, and post up their response so anyone else affected can read it too. They haven't even offered any sort of formal apology for the lies i was fed during my first phone call.
You're gonna have to believe me on this, i don't like b1tching about companies, but if these are the lengths I have to go to to get a reasonable level of customer service.... Meanwhile, i'll continue to support the companies that leave me feeling valued.
Just today (29th) I phoned them again regarding an order placed over 4 weeks ago, this was my 5th call. I was told I would recieve call from them before close of business today, but suprise suprise, no call. I even sent them an e-mail regarding my situation (thinking they might not want to speak to me yet again) but did not get a reply to that either before close of business. Maybe i'm expecting too much. Are they a 24h operation and have no 'close of business'?
I work for the national blood service. Every day the centre I work at is required to recieve arround 1000 units of blood, process these into over 1200 seperate products and ensure that hospital demand is met throughout the region. Service such as I have recieved from Gizmo's would never be tolerated. Now, if a shaky, fractionalized, outdated, publicly funded dionsaur like the NBS can get this right, why can't a fresh, forward thinking company like Gizmo's?
To no-infernomark, i say that if it was my company and people were on her posting this sort of thing up, I'd be taking a long hard look at where the process is breaking down. I've directed them towards my orig thread so they may 'enlighten' themselves to mine and other peoples opinions. If they can give me one reason that excuses their behaviour then i will gladly edit or delete anything i have said that they may consider to be negative towards them, and post up their response so anyone else affected can read it too. They haven't even offered any sort of formal apology for the lies i was fed during my first phone call.
You're gonna have to believe me on this, i don't like b1tching about companies, but if these are the lengths I have to go to to get a reasonable level of customer service.... Meanwhile, i'll continue to support the companies that leave me feeling valued.
A
ash22
Guest
What was the point of your post TheBroz? If the thread don't appeal to you, then don't read it! Maybe you should read Baca Loco's post on the first page again. I don't read Heat magazine and then moan to anyone who'll listen how it held nothing that appealed to me. I just don't read Heat, because it doesn't appeal to me.
I was hoping that this and my previous thread would be a way to get Gizmo's to make the necessay changes to start providing good customer service.
Common sense is an oxymoron for some people....
I was hoping that this and my previous thread would be a way to get Gizmo's to make the necessay changes to start providing good customer service.
Common sense is an oxymoron for some people....
I'm eagerly awaiting the point where some fool inevitably creates a PGi slagging threadBuddha 3 said:
How about you dont read it??? *YAWN*TheBroz said:
And as for Gizmos, thier store in Northampton is now closed and they are in the process of relocating to Milton Keyens. They have out grown thier premisis very quickly and hopefully they will be back to normal soon!
Al.
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