Special Delivery
- Track & Trace: from the moment your item leaves your hands to the moment it arrives at its destination
- Signed for: view the signature online, just 10 minutes after your item is delivered
- Money back guarantee: if it's not delivered on time, you’ll get your money back
How it works
Special Delivery is ideal for important items that must arrive tomorrow. All items receive priority treatment and travel through a separate, secure network.
Special DeliveryTM by 9am is for items up to 2kg.
Special DeliveryTM Next Day (delivery by 1pm) is for items up to 10kg. We also offer a guaranteed Saturday delivery for just £4.18.
Pop into any of our branches with your item. Or use our Online
Postage service to buy and print your Special Delivery by 1pm label then take it into the Post Office with your item. You’ll need to pop in branch for Special Delivery by 9am items.
Use Special DeliveryTM by 9am and get up to £50 compensation for loss or damage. If your item is more valuable, you can get extra cover up to £2,500 for a small additional fee.
Use Special DeliveryTM Next Day and get up to £500 compensation cover for loss or damage. If your item is more valuable, you can get extra cover up to £2,500 for a small additional fee.
You’ll receive compensation if your item gets lost or damaged and when Royal Mail is at fault. You’ll need to provide your Certificate of posting and proof of value of the item sent, so make sure you pick this up when you post your item.