softearmods.com

[Jestar]

Has anyone used these guys?

I orderd some stuff from them and it never got deliverd, not had a single response to the numerous emails I've sent and a little bit annoyed about it.

I hope no one else has had this problem and potentialy warn a few people that you may have the same problem if you do.

 

[Codiak]

Has anyone used these guys?

I orderd some stuff from them and it never got deliverd, not had a single response to the numerous emails I've sent and a little bit annoyed about it.

I hope no one else has had this problem and potentialy warn a few people that you may have the same problem if you do.

same here bud, they have ignored my mails and no reply, im missing 2 pairs of ears been a few months now.

I did get the postal USPS ref but that is no use it just says they got an electronic notification of a parcel to go via them.

 

[Codiak]

Oh and may I add that paypal wont help either.

 

[jacktheman2]

I did order something about 2 mounts ago ! I have just given up. I think that there was a thread on this a while back. The sight owner had personal problems

i'm sending this personal apology out to everyone who's placed an order recently which has not yet been delivered. I have a close family member hospitalized with serious medical issues and I've been unable to get orders shipped or emails answered in a timely manner.

which made a back log then they had various other problems

I’m sending this message out as an apology to all of our customers. We were recently hit by the high windstorms that caused us to be without power for over a week

which made the back log even worse. I don't blame them as we all know how unexpected things happen.

The last contact i received from them was an e-mail:

We’re very sorry for any problems or delays. I’m sending this message out to anyone who’s tried to contact us. We’re overloaded with orders and we now have new orders put on hold for the time being to handle the backlog.

Alot of other people received the same e-mail.

I am sure they are going to get it all sorted but i for one am not going to be shopping there again.

(Sorry to refer to an other sight) but if you have a look on pbn you can find out more information.

 

[Duncan Berry]

I've used them and not had a trouble at all.
It is possible customs got hold of it though and they can take the piss

 

[Jestar]

I wouldnt mind so much if I'd got an email reading sorry for delay but... Not even that though.

Paypal were no help either with these guys, unusual though as they have been great in the past when I had problems on ebay.

The day may come when these appear on my doorstep, unfortunately for me I'm moving so guess I'll have to stay friendly with the guys living there.

 

[Codiak]

well then if they cant cope, they should stop taking orders via the website.
worst vendor I have ever used in my opinion....

Softearmods.com has shipped a package to you on 03/20/2009

Label/Receipt Number: XXXX XXXX XXXX X
Class: First-Class Mail International
Service(s): International Letter
Status: Electronic Shipping Info Received

The U.S. Postal Service was electronically notified by the shipper on March 20, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. No further information is available for this item.

reassuring to know they sent an electronic message to USPS which means nothing really and proves nothing about it being physically posted.

 

[Marc0]

Ordered some soft ears for my JT's from them last year.

Emails after emails chasing and appologising, eventually after about 10 months they refunded my cash.

Laters

 

[Banil]

I've ordered from them before and had no trouble, go my soft ears within a week

 

[Ahdinko]

Took me 2-3 months and alot of chasing to get my order of about 80$ finally sent.