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Egg 3 problem

SAMUEL.D.RYAN

one.man.band
Mar 17, 2007
1,513
76
73
Cambridge/Huntingdon
Ok, so i've bought a new Egg 3, but when i turn it on, the rotor turns very slowly sometimes not at all, and then stops. I've tried turning the speed up, with and without paint, making sure the eyes register the paint (which they do, because the buzzing stops when a ball falls through).

Anyone offer advice on this?

I think it might be an electrical issue, but not really sure :(