G
Gassy
Guest
Royal mail website;
We allow up to 15 working days for items to arrive, so cannot accept a claim for loss unless 15 working days or more have passed since the item was due to be delivered (10 working days for Special Delivery™ items).Claims for lost or damaged items must be made within 12 months of the date they were posted. Claims for delayed items need to be submitted within 3 months of the date they were posted if the claim is being made by the sender, or within 1 month of receipt if the claim is being made by the recipient of the item.
We allow up to 15 working days for items to arrive, so cannot accept a claim for loss unless 15 working days or more have passed since the item was due to be delivered (10 working days for Special Delivery™ items).Claims for lost or damaged items must be made within 12 months of the date they were posted. Claims for delayed items need to be submitted within 3 months of the date they were posted if the claim is being made by the sender, or within 1 month of receipt if the claim is being made by the recipient of the item.
