Look for the section that says Performacne Angel. Post up in there what your problem is. They'll see you right then. Just don't give them too much of a slating or else they'll just pull your thread. Word it more like "is there a problem" or "have you been away". Always gives them an escape route this way.
So i've read, the MT's are normally spot on. I think Performance Angel is Ken Crain and he doesn't work full time as an MT. He has a regular job and does the Angel thing in his spare time, or so I read.....