Recently ordered a couple of bits from Slothsports, had not used them before and thought would support a new retailer by giving them a go.
Ordered 2 bits of equipment, one arrived one didn't. Presumed one piece was out of stock and thought no more of it.
I week later, ie today, the missing item turns up with an apology for the delay and a free gift.
Free gift was unneccessary (sp?) but that and the apology for the delay were a nice touch.
Big thumbs up and excellent customer service. Will order from them again.
Ordered 2 bits of equipment, one arrived one didn't. Presumed one piece was out of stock and thought no more of it.
I week later, ie today, the missing item turns up with an apology for the delay and a free gift.
Free gift was unneccessary (sp?) but that and the apology for the delay were a nice touch.
Big thumbs up and excellent customer service. Will order from them again.