Maybe he knocked a burst disc and it's leaking, if it is a myth one the discs do stick out. The low profile discs weren't around til the myth 2 regs...
To remove a reg, make sure the tank is empty, sit the reg and the end of the bottle in fairly hot water for a minute or so, lock the reg into a vice if you're going to chuck it anyway. Strap wrench on the tank and swear like a docker until it breaks the loctite