I need some advice from you lovely people
Over the past 2 days I have been having some issues with Ljonez. I sold him a creed on the 11th May. He sent me a PM saying the allen keys where missing i therefore send it another set.
I had a email yesterday from PayPal telling me Sam Jones has opened a dispute for the payment made on 11 May 2011 no warning, no message me on here nothing. I then contact Sam via PayPal asking why he did this and what can we do to sort this issue out. He told me he thought it wouldn’t be resolved on PGI and this was the best way of sorting it. Talk about jump right in there. At this point he told me that the trigger was faulty as well
Cutting a long story short we agreed for me to spend £60 on new parts and i would send another set of allen keys to his address in Spain. He agreed this would be ok and it was left as that the parts ordered and payed for. Not even 2 hours passed then it was made into a claim and paypal have frozen my account and causing no end of issue for me. They are now looking into for us.
Is there anything i can do apart from just let paypal do its thing.
This guy just wants a refund and is not interested in anything else. Could be board of the gun and thought he do a refund
If my Paypal balance is in the negative and the refund is ordered by Paypal can they take the money out of my Bank Account
Ive tryed to keep this between just me and him but now with paypal wanting police reports etc i am lost and need some help
Over the past 2 days I have been having some issues with Ljonez. I sold him a creed on the 11th May. He sent me a PM saying the allen keys where missing i therefore send it another set.
I had a email yesterday from PayPal telling me Sam Jones has opened a dispute for the payment made on 11 May 2011 no warning, no message me on here nothing. I then contact Sam via PayPal asking why he did this and what can we do to sort this issue out. He told me he thought it wouldn’t be resolved on PGI and this was the best way of sorting it. Talk about jump right in there. At this point he told me that the trigger was faulty as well
Cutting a long story short we agreed for me to spend £60 on new parts and i would send another set of allen keys to his address in Spain. He agreed this would be ok and it was left as that the parts ordered and payed for. Not even 2 hours passed then it was made into a claim and paypal have frozen my account and causing no end of issue for me. They are now looking into for us.
Is there anything i can do apart from just let paypal do its thing.
This guy just wants a refund and is not interested in anything else. Could be board of the gun and thought he do a refund
If my Paypal balance is in the negative and the refund is ordered by Paypal can they take the money out of my Bank Account
Ive tryed to keep this between just me and him but now with paypal wanting police reports etc i am lost and need some help