ok the lense was falling to bits the thermal layer was coming off and had cracks in it. the actual mask had been modified, as in that the chin strap was cut off and the top of the mask had been cut, whitch counts as damage on the part of the goggell system that you describe as new!! I just wished you told me about the damage to the goggels when i asked weather there was any. so effectivly i paid you £20 and i have to buy new lenses for like £15, £20 shiped so they have set me back £40 whicth is not a very good deal at all.